جزئیات کتاب
فرمت
جلد نرم
صفحات
160
زبان
انگلیسی
منتشر شده
May 30, 1993
ناشر
Kogan Page
ISBN-10
0749406925
ISBN-13
9780749406929
توضیحات
Written primarily for the fast-growing service industries, this light-hearted guide describes both how to gain new business and how to keep existing customers satisfied. It provides advice on every aspect of presentation, communication skills, the psychology of selling, and much more.
ژانرها
کسبوکار و اقتصاد
روانشناسی