Book Details
Format
Paperback
Pages
160
Language
English
Published
May 30, 1993
Publisher
Kogan Page
ISBN-10
0749406925
ISBN-13
9780749406929
Description
Written primarily for the fast-growing service industries, this light-hearted guide describes both how to gain new business and how to keep existing customers satisfied. It provides advice on every aspect of presentation, communication skills, the psychology of selling, and much more.
Genres
Business & Economics
Psychology