الوصف
The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
تفاصيل الكتاب
تنسيق
غلاف ورقي
صفحات
162 صفحات
لغة
الإنجليزية
منشور
يناير 1, 2012
الناشر
It Infrastructure Library
رقم ISBN-10
0113313608
رقم ISBN-13
9780113313600