설명
The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
책 세부 정보
형식
페이퍼백
페이지
162 페이지
언어
영어
출판됨
1월 1, 2012
출판사
It Infrastructure Library
ISBN-10
0113313608
ISBN-13
9780113313600