Opis
The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
Szczegóły książki
Format
Miękka okładka
Strony
162 stron
Język
Angielski
Opublikowany
sty 1, 2012
Wydawca
It Infrastructure Library
ISBN-10
0113313608
ISBN-13
9780113313600