描述
The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
书籍详情
格式
平装书
页数
162 页
语言
英语
已发布
Jan 1, 2012
出版商
It Infrastructure Library
ISBN-10
0113313608
ISBN-13
9780113313600
类型
商业与经济