Descrição
The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
Detalhes do Livro
Formato
Brochura
Páginas
162 páginas
Idioma
Inglês
Publicado
jan 1, 2012
Editora
It Infrastructure Library
ISBN-10
0113313608
ISBN-13
9780113313600