تفاصيل الكتاب
تنسيق
غلاف ورقي
صفحات
106
لغة
الإنجليزية
منشور
Jan 1, 2012
الناشر
It Infrastructure Library
رقم ISBN-10
0113313632
رقم ISBN-13
9780113313631
الوصف
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.