جزئیات کتاب
فرمت
جلد نرم
صفحات
106
زبان
انگلیسی
منتشر شده
Jan 1, 2012
ناشر
It Infrastructure Library
ISBN-10
0113313632
ISBN-13
9780113313631
توضیحات
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.