Описание
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Детали книги
Формат
Мягкая обложка
Страницы
106 страниц
Язык
Английский
Опубликовано
Jan 1, 2012
Издатель
It Infrastructure Library
ISBN-10
0113313632
ISBN-13
9780113313631