Descrição
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Detalhes do Livro
Formato
Brochura
Páginas
106 páginas
Idioma
Inglês
Publicado
jan 1, 2012
Editora
It Infrastructure Library
ISBN-10
0113313632
ISBN-13
9780113313631