Description
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Book Details
Format
Paperback
Pages
106 pages
Language
English
Published
Jan 1, 2012
Publisher
It Infrastructure Library
ISBN-10
0113313632
ISBN-13
9780113313631