Buchdetails
Format
Kindle
Seiten
182
Sprache
Englisch
Veröffentlicht
Nov 28, 2005
Verlag
Kogan Page
ISBN-10
074944679X
ISBN-13
9780749446796
Beschreibung
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off "difficult" events, time and time again.