Beschrijving
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off "difficult" events, time and time again.
Boekdetails
Formaat
Kindle
Pagina's
182 pagina's
Taal
Engels
Gepubliceerd
nov. 28, 2005
Uitgever
Kogan Page
Edities
2 edities
ISBN-10
074944679X
ISBN-13
9780749446796