توضیحات
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off "difficult" events, time and time again.
جزئیات کتاب
فرمت
کیندل
صفحات
182 صفحه
زبان
انگلیسی
منتشر شده
نوامبر 28, 2005
ناشر
Kogan Page
نسخهها
2 نسخه
ISBN-10
074944679X
ISBN-13
9780749446796