Dettagli del libro
Formato
Kindle
Pagine
182
Lingua
Inglese
Pubblicato
Nov 28, 2005
Editore
Kogan Page
ISBN-10
074944679X
ISBN-13
9780749446796
Descrizione
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off "difficult" events, time and time again.