توضیحات
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
جزئیات کتاب
فرمت
جلد سخت
صفحات
216 صفحه
زبان
انگلیسی
منتشر شده
Jan 1, 1998
ناشر
Red Globe Press
نسخهها
2 نسخه
ISBN-10
0333620062
ISBN-13
9780333620069