説明
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
本の詳細
形式
ハードカバー
ページ数
216ページ
言語
英語
公開されました
1月 1, 1998
出版社
Red Globe Press
版
2 版
ISBN-10
0333620062
ISBN-13
9780333620069