تفاصيل الكتاب
تنسيق
غلاف ورقي
صفحات
146
لغة
الإنجليزية
منشور
Mar 1, 2008
الوصف
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.