Buchdetails
Format
Taschenbuch
Seiten
146
Sprache
Englisch
Veröffentlicht
Mar 1, 2008
Beschreibung
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.