جزئیات کتاب
فرمت
جلد نرم
صفحات
146
زبان
انگلیسی
منتشر شده
Mar 1, 2008
توضیحات
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.