Beschrijving
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.
Boekdetails
Formaat
Paperback
Pagina's
146 pagina's
Taal
Engels
Gepubliceerd
mrt. 1, 2008