Descripción
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.
Detalles del libro
Formato
Tapa blanda
Páginas
146 páginas
Idioma
Inglés
Publicado
mar. 1, 2008