Opis
Vancouver Public Library compiled their method and results of how several branches worked together to create a community development approach to work with low-income communities. Their desire was to create a customer service model that made branches more welcoming to socially excluded segments of the community.
Szczegóły książki
Format
Miękka okładka
Strony
146 stron
Język
Angielski
Opublikowany
mar 1, 2008