تفاصيل الكتاب
تنسيق
غلاف ورقي
صفحات
222
لغة
ياباني
منشور
Jan 26, 2009
الناشر
Van Haren Pub
رقم ISBN-10
9087532911
رقم ISBN-13
9789087532918
الوصف
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD! A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 20000 exam. The ISO/IEC 20000 standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the EXIN and TÜV SÜD Examinations.
الأنواع
الطبيعة