描述
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD! A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 20000 exam. The ISO/IEC 20000 standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the EXIN and TÜV SÜD Examinations.
书籍详情
格式
平装书
页数
222 页
语言
日语
已发布
1月 26, 2009
出版商
Van Haren Pub
版本
2 个版本
ISBN-10
9087532911
ISBN-13
9789087532918