説明
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD! A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 20000 exam. The ISO/IEC 20000 standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the EXIN and TÜV SÜD Examinations.
本の詳細
形式
ペーパーバック
ページ数
222ページ
言語
日本語
公開されました
1月 26, 2009
出版社
Van Haren Pub
版
2 版
ISBN-10
9087532911
ISBN-13
9789087532918