설명
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
책 세부 정보
형식
페이퍼백
페이지
152 페이지
언어
영어
출판됨
4월 19, 2011
출판사
Lulu Press, Inc.
판본
판본 2개
ISBN-10
1257623966
ISBN-13
9781257623969